Insurance Coverage

Understanding your rental protection

Last updated: March 24, 2026

Coverage Included

All rentals include basic third-party liability insurance. This covers damage to other vehicles and property in case of an accident where you are at fault. The coverage limit is 1,000,000 THB for property damage and 5,000,000 THB for personal injury.

Exclusions

The insurance does not cover: damage to the rental vehicle itself, personal belongings lost or damaged, driving under the influence of alcohol or drugs, off-road driving on unpaved roads, use of the vehicle by unauthorized drivers, or damage from natural disasters.

Optional Add-ons

Collision Damage Waiver (CDW) available for 200 THB/day. This reduces your liability for vehicle damage to 5,000 THB deductible. Full coverage available for 500 THB/day with zero deductible. Personal accident insurance available for 100 THB/day.

Claims Process

In case of an accident: 1) Contact us immediately via WhatsApp, LINE, or phone. 2) Take photos of all vehicles involved and the scene. 3) Exchange information with other parties (name, phone, license plate). 4) File a police report within 24 hours. 5) Do not admit fault or sign any documents. Our team will guide you through the claims process.

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